VISION
- We will listen to our Customers and team members. We will ask questions (not assume) seeking to understand specific needs, desires, and expectations. We will seek to understand before we will seek to be understood.
- We will work in an environment of mutual trust and respect. We will be caring and responsive to requests while being honest and timely, avoiding false expectations.
- We will think in terms of exceeding Customer expectations while doing what is fair; i.e. striving to go the extra step that transforms Customer Satisfaction into Customer Enthusiasm.
- We will make it happen. Speed is essential in creating a win-win culture for the Customer and M.MG. Classic Cars.
- We will follow-up with the Customer to ensure that the Customer's expectations were met or exceeded.
- We will seek to continually improve our skills and the quality of our products and services in the eyes of our Customer.
- We will be proactive by anticipating the needs of our Customers and team members.
Our Mission Statement at M.M.G. Classic Cars
"A VISION STATEMENT IS A WRITTEN PICTURE OF THE BEST WE CAN BE AS AN ORGANIZATION. IT DESCRIBES AN ORGANIZATION IN ITS IDEAL STATE AND IS FUTURE-ORIENTED."
"Reviving the spirit of automotive excellence, we specialize in curating timeless classics that embody elegance, craftsmanship, and heritage. Our mission is to ignite passion, inspire dreams, and deliver unparalleled driving experience to create automotive memories one iconic car at a time"
Our mission is to provide a free destination getaway where the public can experience an important part of history, while also being recognized as the top choice in classic car dealerships.
Our goal as a company is to showcase the highest quality, restored classic cars to the world; while offering these vehicles at a fair market price.
We are in business simply because of our love and passion for classic cars, trucks and motorcycles.
Our customers range from avid and experienced car collectors to international brokers to first time classic automobile owners who are finally purchasing the car of their childhood dreams.
At Mad Muscle Garage Classic Cars, we provide the highest level of customer service possible. We will not complete a transaction until we know our customer feels warm and fuzzy about their purchase and overall experience.
We pride ourselves in building solid, long-term relationships with our buyers and brokers. We work hard to produce high quality vehicles for our customers and will continue to do so for years to come. Let's create automotive memories together!
Mad Muscle Garage Classic Cars is a full service classic automotive dealership specializing in buying, selling and trading as well as classic car consignments, classic car appraisals, car inspections, collector car financing, and domestic and international shipping, and more. Our virtual showroom is updated daily and receives tens of thousands of visitors per day. We offer the full array of high quality investment-grade restorations as well as driver-quality collectible cars from the 1920's to the present day. We advertise world-wide on numerous platforms with the goal of becoming a household name in the classic car world. For more information, please contact us at (952)220-2993
VALUES
- Trust and Respect: Our greatest asset is our team members. Open and honest communication will build trust and allow the contribution of individual strengths to the improvement of the team.
- Commitment: We are committed to being the best. There is no place for half-hearted efforts. We will choose measurable goals and work diligently to achieve them and celebrate our successes.
- Supportive Environment: In our environment everyone, team members and Customers, are cared for, supported, and treated in a fair and reasonable manner.
- Safety: Every effort will be made to ensure the safety of our Customers and team members. If an unsafe condition is noticed it is each and every team member's responsibility to see it is resolved.
- Personal Responsibility: Team members take ownership of their actions. We accept the responsibility, accountability, and authority to overcome obstacles and reach beyond the best. We will work objectively to resolve issues quickly and completely. We will contribute to the solution.